Windows without walls?
Apple (the Macintosh-maker, not the fruit) have been rather successful with their «Get a mac» campaign. The whole campaign is based on poking at Microsoft and while it is done in a humorous manner the Seattle giant have been less than thrilled.
A collection of «Get a Mac»-ads from youtube
This week they launched a new commercial as part of their $300 million campaign to improve Windows Vista’s tarnished image.
Microsoft’s new «I’m a PC»-ad
As a whole I think Microsoft (or their advertising company) have done a great job. The quick presentation of different people from all walks of life, all being «PCs», seems well suited to strike an emotional chord with the audience. Heck, they’ve even sprinkled it with a handful celebrities! As a piece designed to win mind-share and reassure their users it should work brilliantly. I don’t think it’ll improve Windows market-share though, but then again they have something like 90% alread. I think even Steve Ballmer acknowledge the possibility that a tenth of the human population might actually prefer something else.
I think the commercial fails when it comes to convincing dissatisfied Windows-users to stay with the program. If you’re frustrated with your computer «everyone else does it» is a meek point. Particularly when Apple is targeting this demographic directly (and looking at the numbers, quite successfully). Microsoft is hardly oblivious to Apple’s attack though, and handles it with aplomb and miss the target completely - all within a minute!
Microsoft’s new slogan is a stroke of genius: «Windows - Life Without Walls». It lends itself to spoofs (try replacing that ‘w’ with a ‘b’ or how exactly does windows work without walls? etc). But this could be a good thing if MS is looking to build mind-share. Every spoof, no matter how brutal, will help people remember the product. It is also brilliant in more ways than one:
- It’s a pun, which makes it easy to remember
- It gives a positive message about the endless possibilities a PC can offer
- It could be read as a subtle attack at Macs as these force you to buy from one company
But as I’ve already mentioned, they’ve also made a grave mistake. The very first part of the commercial directly refers to Apple’s campaign. They have simply taken Apple’s «PC»-character and tried to change his message. My immediate reaction was that this was kind of cute, but after having some time to think about it I’ve come to the conclusion that it’s a disastrous decision and this is why: They remind people of Apple’s campaign.
Why on earth would you want to remind people about your competitor? Especially as this competitor is targeting the dissatisfied people among your users? It also gives Apple ample opportunity to bite back. How long will it take before we’ll see John Hodgman* selling fish or sporting a beard? It’s not like MS offers much Apple can’t match and by doing this they make sure almost every blogger or journalist writing about their campaign will also mention Apple...
*The actor portraying PC in Apple’s ads
The 10th Anniversary Of The iMac
Sweet As Candy And The Birth Of i...
That's right. 10 years ago Apple released the first iMac. It was in its time a revolutionary product on many levels and can in many ways be considered the first big step in the resurrection of Apple.
The most obvious differentiation from its peers was the way that it looked. The all-in-one-enclosure was a friendly looking egg-shaped machine in a blueish hue. The material had reportedly been created in cooperation with a candy-factory and I think it is safe to call the machine a genuine design-classic. It was by and large the first computer made where the manufacturer really considered the esthetics to be as important as the technical specifications. As Steve Jobs (Apple's CO) said: "...the back of this thing looks better than the front of the other guys'...".
It also gave birth to a new naming convention, starting the name with a lower-case "i". Today, using a lowercase first letter is fairly common, but back in its day it was another thing that told the audience that the iMac was something special.
Apple is today one of the strongest, most popular companies in technology. This is of course largely down to the fact that they release high quality products. But, it is also because Apple honors the fact that the "story" matters...
First iMpressions (ooh, that's clever)
As I've been mentioning going on and on
about in my last posts, the first impression is
incredibly important. Apple's focus seems to be on
delivering the best possible user experience and they
obviously understand the importance of a good first
impression.
That's why they spend money on stuff like packaging. Where most PC-manufacturers will send out their machines in a brown cardboard-box, Apple will pack their machines in specially designed cartons with 4-color printing and often creatively designed styrofoam designed to make the unpacking easy but also to create an experience in its own right.
Ad for the original iMac
Telling A Story
Some will shrug at this and say that it doesn't matter. Well, it doesn't matter if your product doesn't live up to the experience, but it certainly puts the receiver in a mood where he or she is ready to be further impressed by the hardware. When people spend hundreds, maybe thousands, of dollars they want to feel well catered for. The same feeling of quality and attention to detail seeps through from Apple's advertising all the way to the finished product. It tells a story. The story of a company that cares about their products, not just about cutting costs to improve the bottom line.
Above you'll find a video from the release of the birthday-kid. It's also a nice example of how to give an effective presentation.
Genesis of the MacBook Air
As I wrote in my last post I have a hard time seeing the potential market for this product, but perhaps this is just the way Apple planned it? The ultra-thin enclosure and solid-state drive is new stuff for Apple and maybe, just maybe, they're not 100% confident that everything will run smoothly with this first generation product.
So, to avoid risking extreme expenditeur and an outright scandal, it would make sense to roll out a product that only sold in relatively modest numbers. This would give them a lot of valuable feedback about how this stuff works in the real world.
Perhaps it all started something like this:
Macbook Air - a well dressed Dodo?
Yesterday Steve Jobs, Mr. Black Turtleneck himself, took the podium to reveal Apple's latest Macintosh computer. Their new baby, an ultra-thin portable named Macbook Air looks dead gorgeous. Immediately my geek-heart started throbbing for this newest and most precious piece of industrial-design.
But just one day later I have a hard time seeing the point of Apple's latest creation. Who is it for? Where are the benefits? The "Air" is incredibly thin but it still has the exact same footprint as the cheaper and better equipped Macbook. And the Air is actually 100% unusable for stuff life wide-editing as it does not sport a firewire-port. This means there's no direct way to get footage onto the machine, no practical way to edit, as the included HD is too small and too slow. In other words 1/3 of the iLife-suite is next to useless on this thing.
What's really worrying is that this resembles the G4-cube so much it's almost hard to believe. For those of you who don't remember the G4 Cube was one of Apple's very few clear misses since Steve Jobs returned to the company. When released it was in many ways the pinnacle of industrial design. It looked gorgeous it was completely quiet (no fans) and was put together in a manner that still impress. There was only one problem: It was more expensive than the better specified PowerMacs of the time. So, why most people agreed the Cube was a brilliant piece of hardware-enginering "no-one" bought one. Now I'm not putting all my money on the bet that this thing is going to flop, but I think it's a distinct possibility.
It's useless for video-editing. For journalists the inability to switch battery-packs is probably a deal-breaker. For photographers the glossy-screen is no good. For the average punter it is too expensive for what i does. It's probably the most brilliant surf-the-web-write-an-essay-do-small-stuff-machine(tm) ever released. But here's the thing: I want one, but I don't think I'd buy one...